FAQ's
Most gadget warranties do not cover accidental damage or theft, which are the biggest hazards to our technological devices. Huawei Care offers market lead...
Tue, 17 Dec, 2019 at 2:49 PM
You can make a claim by calling our Huawei Care Claim Assessors on 0860 861 111 or by sending us an email to [email protected]
Fri, 31 Jan, 2020 at 1:12 PM
Huawei Care offers cover on portable devices such as cell phones and wearables.
Tue, 17 Dec, 2019 at 2:32 PM
You can contact us via our email address, [email protected]. Submit a claim within 30 days of the theft, loss or damage to your Huawei Device. Fai...
Tue, 17 Dec, 2019 at 2:34 PM
If your device is lost or stolen, you need to do the following: Contact your Service Provider to report the device as lost or stolen and obtain and ITC re...
Tue, 17 Dec, 2019 at 2:36 PM
You should contact us during office hours and register your claim. Email us at [email protected], we will then arrange for our Authorised Repair...
Fri, 31 Jan, 2020 at 1:14 PM
You can contact us as follows: Email: Customer Support: [email protected] Claims: [email protected] Complaints: complaints@huaweicares...
Tue, 17 Dec, 2019 at 2:41 PM
If you believe your claim has merit and you would like the claim to be reviewed, you have 90 days from the date you received your repudiation letter to make...
Tue, 17 Dec, 2019 at 2:45 PM
ID Number or Huawei Care Policy Number Cell phone number Police Case Number Blacklist Reference Number
Fri, 31 Jan, 2020 at 1:15 PM
You can contact our dedicated Customer Care agents at [email protected] or call us on 0860 861 111 to update your information such as: - Email addr...
Thu, 16 Jan, 2020 at 12:01 PM